2025 Flights

T6 HARVARD LTD — TERMS & CONDITIONS

Edition 5 — Effective 01/01/2025
Company No. 11989586 • Trading as T6 Harvard Ltd (Warbird Experience)
Email: [email protected] • Website: www.T6Harvard.com


1. Introduction

These Terms and Conditions form a legally binding agreement between T6 Harvard Ltd (“we”, “us”, “our”) and the person purchasing or participating in a flight experience (“you”, “your”).
By booking or taking part in any flight or experience offered by us, you confirm that you have read, understood, and agree to be bound by these Terms and Conditions.


2. Use of Website

Your use of our website constitutes acceptance of these Terms. If you do not agree, discontinue use immediately.

We may update or amend these Terms at any time. Continued use of the website indicates acceptance of the updated version.

Additional terms may apply to specific promotions. Where there is a conflict, those specific terms take precedence for that promotion.

For questions or clarification, please contact [email protected] before booking.


3. Opening Hours

We operate from several UK airfields on a booking-only basis.
Opening hours and flying days vary depending on:

  • Weather

  • Aircraft serviceability

  • Airfield availability

  • Event schedules


4. Booking and Payment Methods

Bookings may be made as follows:

4.1 Online bookings

Processed via Stripe / Booking Hound (Beyonk).
Refunds, where applicable, will be issued less a 5% administrative fee to cover non-recoverable transaction costs.

4.2 Direct bookings

Made via [email protected] with payment by BACS to our Lloyds business account.
BACS refunds are subject to a 5% administrative fee.

4.3 Agent bookings

(Into the Blue, Virgin Experience Days, Spitfire Competitions)
Initial terms are governed by the agent. Once a booking is transferred to us, our Terms apply.

Refunds via agents are subject to third-party commission deductions (typically 35%).

4.4 Event day payments

Card payments may be taken via Zettle (PayPal).

4.5 Bank details for direct bookings

Lloyds Bank
Sort: 30-90-99
Account: 31654568
BIC: LOYDGB21368
IBAN: GB88LOYD30909931654568


5. Experience & Introductory Flights

Flights operate from approved airfields such as:

  • Peterborough Conington

  • Old Warden

  • Fowlmere

  • Other CAA-registered locations

All flights are conducted by qualified instructors or authorised pilots under our CAA-declared Training Organisation (DTO).

Introductory flights provide a non-instructional aviation experience under CAA rules.

Experience flights (e.g., Battle of Britain, Fighter Mission) may include pilot handling under instructor supervision.

Flight duration is measured chock-to-chock (engine start to engine stop).

Promotional flights are non-refundable and available only on specified dates.


6. Locations & Airshow Entry

Flights operated at Old Warden require customers to purchase a separate event entry ticket through the Shuttleworth Collection.

If a flight cannot proceed at Old Warden, it will be rebooked at an alternative location (Peterborough, Fowlmere, or Fenland).


7. Cancellations

7.1 Your cancellation rights

Under the Consumer Contracts Regulations 2013, you may cancel within 14 days of purchase, provided the flight has not been taken during that period.

After 14 days, bookings are non-refundable but may be transferred to another person (subject to eligibility).

Pregnancy or medical incapacity may be considered case-by-case with supporting evidence.

7.2 Cancellation by us

We may cancel or postpone due to:

  • Weather

  • Aircraft maintenance

  • Airfield restrictions

  • Airspace issues

  • Pilot availability

  • Safety concerns

Where possible, we will offer rebooking on another date. Refunds will be issued only where rebooking is not possible after three offered dates.

7.3 Force majeure

Events beyond our reasonable control (Acts of God, pandemics, government restrictions, strikes, civil unrest) may require postponement.
Bookings will be revalidated, but refunds will only be issued where legally required.


8. Refund Policy

Vouchers are valid for 12 months from the date of purchase.

Strict Expiry Rule — No Extensions

If you do not redeem and complete your flight within 12 months, all monies paid are automatically forfeited.
No refunds, credits, rebooking options, or compensation will be offered for unused or expired vouchers under any circumstances.

Refunds due (where applicable under these Terms) will be processed within 30 working days.

Refund deductions:

  • Direct/online bookings – less 5%

  • Agent bookings – less 35%

We are not responsible for travel, accommodation or incidental costs arising from delays or cancellations.


9. Voucher Expiry & Non-Use

All vouchers and flight purchases expire 12 months from the date of purchase.

You are responsible for booking and completing your flight within this period.

Failure to fly within 12 months results in automatic cancellation and full loss of all monies paid.
Vouchers cannot be reinstated, revived, transferred, extended, or refunded once expired.


10. Date Changes

You may request a date change up to 30 days before your flight, subject to availability.

Within 30 days, rebooking is at our discretion and may incur a £75 administrative charge.

Bookings may be transferred to another person (subject to eligibility and safety requirements).


11. Participant Restrictions

  • Minimum age: 16 years

  • Maximum height: 6’5” (1.96 m)

  • Maximum weight: 18 stone (115 kg)

Participants must:

  • Enter and exit the aircraft unaided

  • Declare all relevant medical conditions

  • Be able to communicate effectively in English

We reserve the right to refuse participation on safety grounds.


12. Passenger Requirements

All participants must:

  • Understand and accept the inherent risks of vintage aircraft flight

  • Follow all instructions from crew and ground staff

  • Behave responsibly and respectfully at all times

Failure to comply may result in removal from the experience without refund.


13. Video Footage

Personal recording devices are not permitted during flight.

Onboard VBOX recording is available (£50 per USB).
Footage is unedited.

Customers must check footage before leaving the airfield.
No refunds are available after 24 hours.


14. Website Accuracy

We endeavour to ensure all information is accurate.
We accept no liability for:

  • Typographical errors

  • Pricing errors

  • Third-party inaccuracies

External links do not imply endorsement.


15. Data Protection (GDPR)

We process personal data in accordance with UK GDPR and the Data Protection Act 2018.

Data is stored securely and never sold to third parties.

You have the right to:

  • Access

  • Rectification

  • Erasure

For full details, see our Privacy Policy at /privacy or email [email protected].


16. Liability

Nothing in these Terms excludes liability for death or personal injury resulting from our negligence.

To the fullest extent permitted by law, we are not liable for:

  • Indirect or consequential losses

  • Travel, accommodation or incidental expenses

Aviation experiences carry inherent risks, which you voluntarily accept.


17. Customer Satisfaction & Complaints

Concerns should be raised with the operations manager on the day.

If unresolved, email [email protected].
A Company Director will review escalated complaints.


18. Governing Law

These Terms are governed by the laws of England and Wales.
All disputes fall under the exclusive jurisdiction of the English and Welsh courts.


T6 Harvard Ltd – Warbird Experience

Company No. 11989586
Email: [email protected]
Website: www.t6harvard.com